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Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
(OverDrive MP3 Audiobook, OverDrive Listen)

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Books on Tape 2022
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The must-read New York Times bestseller that's redefining hospitality and inspiring readers in every industry. 
- Featured in FX's The Bear and Showtime's Billions
- JP Morgan NextList Pick

Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world.
 
How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room—and memorable, over-the-top, bespoke hospitality. Guidara’s team surprised a family who had never seen snow with a magical sledding trip to Central Park after their dinner; they filled a private dining room with sand, complete with mai-tais and beach chairs, to console a couple with a cancelled vacation. And his hospitality extended beyond those dining at the restaurant to his own team, who learned to deliver praise and criticism with intention; why the answer to some of the most pernicious business dilemmas is to give more—not less; and the magic that can happen when a busser starts thinking like an owner.
 
Today, every business can choose to be a hospitality business—and we can all transform ordinary transactions into extraordinary experiences. Featuring sparkling stories of his journey through restaurants, with the industry’s most famous players like Daniel Boulud and Danny Meyer, Guidara urges us all to find the magic in what we do—for ourselves, the people we work with, and the people we serve.

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Format:
OverDrive MP3 Audiobook, OverDrive Listen
Edition:
Unabridged
Street Date:
10/25/2022
Language:
English
ISBN:
9780593613320

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Citations

APA Citation (style guide)

Will Guidara. (2022). Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect. Unabridged Books on Tape.

Chicago / Turabian - Author Date Citation (style guide)

Will Guidara. 2022. Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect. Books on Tape.

Chicago / Turabian - Humanities Citation (style guide)

Will Guidara, Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect. Books on Tape, 2022.

MLA Citation (style guide)

Will Guidara. Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect. Unabridged Books on Tape, 2022.

Note! Citation formats are based on standards as of July 2022. Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy.

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There are 55 holds on this title.

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Needs Update?:
Yes
Date Added:
Aug 10, 2023 08:36:20
Date Updated:
Aug 10, 2023 08:36:20
Last Metadata Check:
Jul 12, 2024 22:08:35
Last Metadata Change:
Jul 08, 2024 16:50:35
Last Availability Check:
Jul 12, 2024 22:08:38
Last Availability Change:
Jul 12, 2024 07:44:43
Last Grouped Work Modification Time:
Jul 14, 2024 03:26:01

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- Featured in FX's The Bear and Showtime's Billions
- JP Morgan NextList Pick

Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world.
 
How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room—and memorable, over-the-top, bespoke hospitality. Guidara’s team surprised a family who had never seen snow with a magical sledding trip to Central Park after their dinner; they filled a private dining room with sand, complete with mai-tais and beach chairs, to console a couple with a cancelled vacation. And his hospitality extended beyond those dining at the restaurant to his own team, who learned to deliver praise and criticism with intention; why the answer to some of the most pernicious business dilemmas is to give more—not less; and the magic that can happen when a busser starts thinking like an owner.
 
Today, every business can choose to be a hospitality business—and we can all transform ordinary transactions into extraordinary experiences. Featuring sparkling stories of his journey through restaurants, with the industry’s most famous players like Daniel Boulud and Danny Meyer, Guidara urges us all to find the magic in what we do—for ourselves, the people we work with, and the people we serve.
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- Featured in FX's The Bear and Showtime's Billions
- JP Morgan NextList Pick

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How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room—and memorable, over-the-top, bespoke hospitality. Guidara’s team surprised a family who had never seen snow with a magical sledding trip to Central Park after their dinner; they filled a private dining room with sand, complete with mai-tais and beach chairs, to console a couple with a cancelled vacation. And his hospitality extended beyond those dining at...
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