"Why do our interactions with strangers so often go wrong? How did Fidel Castro fool the CIA for a generation? Why did Neville Chamberlain think he could trust Adolf Hitler? Why are campus sexual assaults on the rist? Do television sitcoms teach us something about the way we relate to one another that isn't true? Talking to Strangers is a classic Gladwellian intellectual adventure, a challenging and controversial excursion through history, psychology, and scandals taken straight from the news. In it, Malcolm Gladwell revisits the deceptions of Bernie Madoff, the trial of Amanda Knox, the suicide of Sylvia Plath, the Jerry Sandusky pedophilia scandal at Penn State University, and the death of Sandra Bland--throwing our understanding of these and other stories into doubt. Something is very wrong, Gladwell argues, with the tools and strategies we use to make sense of people we don't know. And because we don't know how to talk to strangers, we are inviting conflict and misunderstanding in ways that have a profound effect on our lives and our world." --book jacket (large print edition)