What is that magic quality making some people instantly loved and respected? Everyone wants to be their friend (or, if single, their lover!) In business, they rise swiftly to the top of the corporate ladder. What is their "Midas touch?" What it boils down to is a more skillful way of dealing with people. The author has spent her career teaching people how to communicate for success. In her book 'How to Talk to Anyone,; Lowndes offers 92 easy and effective...

NEW YORK TIMES BESTSELLER • Award-winning actor Alan Alda tells the fascinating story of his quest to learn how to communicate better, and to teach others to do the same. With his trademark humor and candor, he explores how to develop empathy as the key factor.

“Invaluable.”—Deborah Tannen, #1 New York Times bestselling author of You’re the Only One I Can Tell and You Just Don’t...

"The former federal prosecutor and congressman for South Carolina breaks down the art of persuasion into a few shockingly simple, easy-to-follow, and proven steps that will help readers win arguments, gain support for their cause, and convey their message successfully. You may never find yourself in front of jury during a criminal prosecution arguing for a particular verdict or offering yourself for elected office in a political campaign. You simply...

"The bestselling authors of the classic Difficult Conversations teach us how to turn evaluations, advice, criticisms, and coaching into productive listening and learning We swim in an ocean of feedback. Bosses, colleagues, customers-but also family, friends, and in-laws-they all have "suggestions" for our performance, parenting, or appearance. We know that feedback is essential for healthy relationships and professional development-but we dread it...

"Who Gets Believed? is a groundbreaking book about persuasion and performance that asks unsettling questions about lies, truths, and the difference between being believed and being dismissed in situations spanning asylum interviews, emergency rooms, consulting jobs, and family life"-- Provided by publisher.

Become aware of the conscious and unconscious codes of meaning we send when communicating with others.

"Does this sound familiar? You walk away from an argument and suddenly think of all the brilliant things you wish you'd said? You avoid family members and colleagues because of bitter, festering tension that you can't figure out how to address? Now, finally, there's a solution: a secret that frees you from the trap of unproductive conflict and pointless arguing forever. If the threat of raised voices, emotional outbursts, and public discord makes...

"A remarkable new way to move beyond biases and blind spots (especially if you don't think you have any!) so you can communicate more effectively with a friend, lover, relative, or colleague. You know what it feels like to be 'at odds' with someone. Sometimes it seems like you are speaking completely different languages. Cognitive neuroscientist Dr. Dawna Markova and communication expert Angie McArthur have spent years developing and implementing...

"A guide to learning how to communicate with people who have diametrically opposed opinions from you, how to empathize with them, and how to possibly change their minds"-- Provided by publisher.