"Has there ever been a time when courtesy and kindness are needed more? We need only follow the news, drive down a road, look around our communities, or visit a favorite social-media site to know there is an etiquette crisis. With rudeness rampant and civility on life support, it's time for each and every one of us to take a hard look at our behaviors to determine if we are contributing to the problem or helping to combat it. Enter Etiquette Rules! A Field Guide to Modern Manners, a common-sense examination of etiquette as an operating system for living life with kindness and courtesy as we work, play, shop, drive, dine, and interact in our real and virtual communities. Arranged by events and settings, the book clearly and succinctly defines rudeness and suggests corrective measures. Readers will not only raise their etiquette IQ, but will change their mindset about manners because Etiquette Rules! jettisons the old-school notion that etiquette is how to properly hold a teacup. In reality, it is a powerful tool that can help everyone feel comfortable and confident in a variety of situations, build personal and business relationships more easily, demonstrate respect for others, and live lives that flow more smoothly. Courtesy is contagious, and Etiquette Rules! will help to jump-start a saving pandemic."--Amazon.com.