Retail's seismic shift: how to shift faster, respond better, and win customer loyalty
(Book)
"For one hundred years, retail was designed for the car?buildings and malls to travel to. Now it is designed for the mobile smart device?for consumers to travel with. In a world with an overabundance of material goods, consumer values and the drivers of retail success are being radically redefined. The smartphone has created a world of limitless expectation and logistical possibility: What will the retail experience look like in ten, twenty, or even fifty years?and how should all companies be preparing? Industry experts Michael Dart and Robin Lewis identify the major trends in our economy that will shape the future of retail and determine who wins. Imagine aworld where entertainment, experience, or values matter more than the product. We are approaching the time in which distribution begins and ends with the consumer, mass markets give way to fragmented markets, and the necessity of entirely new business models is paramount. Amazon, Uber, and AirBnB are just the beginning; new technologies will continue to grow and uproot existing business models. And now, with the emergence of the technology-empowered young consumer culture, retailers will be forced to transform their offerings"--Amazon.com.
Notes
Dart, M., & Lewis, R. (2017). Retail's seismic shift: how to shift faster, respond better, and win customer loyalty. First edition. New York, St. Martin's Press.
Chicago / Turabian - Author Date Citation (style guide)Dart, Michael and Robin Lewis. 2017. Retail's Seismic Shift: How to Shift Faster, Respond Better, and Win Customer Loyalty. New York, St. Martin's Press.
Chicago / Turabian - Humanities Citation (style guide)Dart, Michael and Robin Lewis, Retail's Seismic Shift: How to Shift Faster, Respond Better, and Win Customer Loyalty. New York, St. Martin's Press, 2017.
MLA Citation (style guide)Dart, Michael, and Robin Lewis. Retail's Seismic Shift: How to Shift Faster, Respond Better, and Win Customer Loyalty. First edition. New York, St. Martin's Press, 2017.
Record Information
Last Sierra Extract Time | Mar 26, 2024 11:23:33 PM |
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Last File Modification Time | Mar 26, 2024 11:23:53 PM |
Last Grouped Work Modification Time | Mar 28, 2024 02:11:39 AM |
MARC Record
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---|---|---|---|
001 | ocn995805915 | ||
003 | OCoLC | ||
005 | 20171121115017.0 | ||
008 | 170728s2017 nyua b 001 0 eng | ||
010 | |a 2017023623 | ||
020 | |a 9781250142856 | ||
020 | |a 1250142857 | ||
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082 | 0 | 0 | |a 658.8/7|2 23 |
099 | |a 658.87 D226 2017 | ||
100 | 1 | |a Dart, Michael,|e author. | |
245 | 1 | 0 | |a Retail's seismic shift :|b how to shift faster, respond better, and win customer loyalty /|c Michael Dart with Robin Lewis. |
250 | |a First edition. | ||
264 | 1 | |a New York :|b St. Martin's Press,|c 2017. | |
300 | |a x, 310 pages :|b illustrations ;|c 22 cm | ||
336 | |a text|b txt|2 rdacontent | ||
337 | |a unmediated|b n|2 rdamedia | ||
338 | |a volume|b nc|2 rdacarrier | ||
504 | |a Includes bibliographical references and index. | ||
520 | |a "For one hundred years, retail was designed for the car?buildings and malls to travel to. Now it is designed for the mobile smart device?for consumers to travel with. In a world with an overabundance of material goods, consumer values and the drivers of retail success are being radically redefined. The smartphone has created a world of limitless expectation and logistical possibility: What will the retail experience look like in ten, twenty, or even fifty years?and how should all companies be preparing? Industry experts Michael Dart and Robin Lewis identify the major trends in our economy that will shape the future of retail and determine who wins. Imagine aworld where entertainment, experience, or values matter more than the product. We are approaching the time in which distribution begins and ends with the consumer, mass markets give way to fragmented markets, and the necessity of entirely new business models is paramount. Amazon, Uber, and AirBnB are just the beginning; new technologies will continue to grow and uproot existing business models. And now, with the emergence of the technology-empowered young consumer culture, retailers will be forced to transform their offerings"--Amazon.com. | ||
650 | 0 | |a Retail trade. | |
650 | 0 | |a Retail trade|x Management. | |
650 | 0 | |a Consumer satisfaction. | |
650 | 0 | |a Customer relations. | |
700 | 1 | |a Lewis, Robin,|d 1940-|e author. | |
907 | |a .b25125849 | ||
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