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Retail's seismic shift: how to shift faster, respond better, and win customer loyalty
(Book)

Book Cover
Average Rating
Contributors:
Published:
New York : St. Martin's Press, 2017.
Physical Desc:
x, 310 pages : illustrations ; 22 cm.
Status:
Central
658.87 D226 2017
Description

"For one hundred years, retail was designed for the car?buildings and malls to travel to. Now it is designed for the mobile smart device?for consumers to travel with. In a world with an overabundance of material goods, consumer values and the drivers of retail success are being radically redefined. The smartphone has created a world of limitless expectation and logistical possibility: What will the retail experience look like in ten, twenty, or even fifty years?and how should all companies be preparing? Industry experts Michael Dart and Robin Lewis identify the major trends in our economy that will shape the future of retail and determine who wins. Imagine aworld where entertainment, experience, or values matter more than the product. We are approaching the time in which distribution begins and ends with the consumer, mass markets give way to fragmented markets, and the necessity of entirely new business models is paramount. Amazon, Uber, and AirBnB are just the beginning; new technologies will continue to grow and uproot existing business models. And now, with the emergence of the technology-empowered young consumer culture, retailers will be forced to transform their offerings"--Amazon.com.

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Format:
Book
Edition:
First edition.
Language:
English
ISBN:
9781250142856, 1250142857

Notes

Bibliography
Includes bibliographical references and index.
Description
"For one hundred years, retail was designed for the car?buildings and malls to travel to. Now it is designed for the mobile smart device?for consumers to travel with. In a world with an overabundance of material goods, consumer values and the drivers of retail success are being radically redefined. The smartphone has created a world of limitless expectation and logistical possibility: What will the retail experience look like in ten, twenty, or even fifty years?and how should all companies be preparing? Industry experts Michael Dart and Robin Lewis identify the major trends in our economy that will shape the future of retail and determine who wins. Imagine aworld where entertainment, experience, or values matter more than the product. We are approaching the time in which distribution begins and ends with the consumer, mass markets give way to fragmented markets, and the necessity of entirely new business models is paramount. Amazon, Uber, and AirBnB are just the beginning; new technologies will continue to grow and uproot existing business models. And now, with the emergence of the technology-empowered young consumer culture, retailers will be forced to transform their offerings"--Amazon.com.
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Citations
APA Citation (style guide)

Dart, M., & Lewis, R. (2017). Retail's seismic shift: how to shift faster, respond better, and win customer loyalty. First edition. New York: St. Martin's Press.

Chicago / Turabian - Author Date Citation (style guide)

Dart, Michael and Robin Lewis. 2017. Retail's Seismic Shift: How to Shift Faster, Respond Better, and Win Customer Loyalty. New York: St. Martin's Press.

Chicago / Turabian - Humanities Citation (style guide)

Dart, Michael and Robin Lewis, Retail's Seismic Shift: How to Shift Faster, Respond Better, and Win Customer Loyalty. New York: St. Martin's Press, 2017.

MLA Citation (style guide)

Dart, Michael,, and Robin Lewis. Retail's Seismic Shift: How to Shift Faster, Respond Better, and Win Customer Loyalty. First edition. New York: St. Martin's Press, 2017. Print.

Note! Citation formats are based on standards as of July 2010. Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy.
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Grouped Work ID:
62d142a9-85ff-032a-81f7-e0da35a0668f
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Record Information

Last Sierra Extract TimeJul 29, 2020 04:25:14 PM
Last File Modification TimeSep 01, 2020 10:57:45 PM
Last Grouped Work Modification TimeApr 16, 2021 02:34:47 AM

MARC Record

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