Working with difficult people: handling the ten types of problem people without losing your mind
(Book)
Your work day is filled with them—people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation.
Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.
Notes
Hakim, A. C., & Solomon, M. (2016). Working with difficult people: handling the ten types of problem people without losing your mind. Second revised edition. New York, New York, TarcherPerigee.
Chicago / Turabian - Author Date Citation (style guide)Hakim, Amy Cooper and Muriel, Solomon. 2016. Working With Difficult People: Handling the Ten Types of Problem People Without Losing Your Mind. New York, New York, TarcherPerigee.
Chicago / Turabian - Humanities Citation (style guide)Hakim, Amy Cooper and Muriel, Solomon, Working With Difficult People: Handling the Ten Types of Problem People Without Losing Your Mind. New York, New York, TarcherPerigee, 2016.
MLA Citation (style guide)Hakim, Amy Cooper, and Muriel Solomon. Working With Difficult People: Handling the Ten Types of Problem People Without Losing Your Mind. Second revised edition. New York, New York, TarcherPerigee, 2016.
Record Information
| Last Sierra Extract Time | Apr 10, 2024 12:51:11 PM |
|---|---|
| Last File Modification Time | Apr 10, 2024 12:54:18 PM |
| Last Grouped Work Modification Time | Apr 19, 2024 02:10:42 AM |
MARC Record
| LEADER | 01256cam 2200361Ii 4500 | ||
|---|---|---|---|
| 001 | ocn944933624 | ||
| 003 | OCoLC | ||
| 005 | 20161214113501.0 | ||
| 008 | 160316t20162016nyu 001 0 eng d | ||
| 020 | |a 0143111876 | ||
| 020 | |a 9780143111870 | ||
| 040 | |a YDXCP|b eng|e rda|c YDXCP|d OCLCQ|d ORX | ||
| 049 | |a JRSA | ||
| 082 | 0 | 4 | |a 650.1/3|2 23 |
| 099 | |a 650.13 S689 2016 | ||
| 100 | 1 | |a Hakim, Amy Cooper,|e author. | |
| 245 | 1 | 0 | |a Working with difficult people :|b handling the ten types of problem people without losing your mind /|c Amy Cooper Hakim and Muriel Solomon. |
| 250 | |a Second revised edition. | ||
| 264 | 1 | |a New York, New York :|b TarcherPerigee,|c [2016] | |
| 264 | 4 | |c ©2016 | |
| 300 | |a xvi, 336 pages ;|c 21 cm | ||
| 336 | |a text|b txt|2 rdacontent | ||
| 337 | |a unmediated|b n|2 rdamedia | ||
| 338 | |a volume|b nc|2 rdacarrier | ||
| 500 | |a Includes index. | ||
| 650 | 0 | |a Conflict management. | |
| 650 | 0 | |a Interpersonal relations. | |
| 650 | 0 | |a Interpersonal conflict. | |
| 700 | 1 | |a Solomon, Muriel,|e author. | |
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