We look forward to seeing you on your next visit to the library. Find a location near you.

The Experience Economy
(OverDrive MP3 Audiobook, OverDrive Listen)

Book Cover
Average Rating
Published:
Blackstone Publishing 2012
Status:
Available from OverDrive
Description

In 1999 Joseph Pine and James Gilmore offered readers the idea of the experience economy as a new way to connect with customers and secure their loyalty. As a result, their book The Experience Economy is now a classic, embraced by readers and companies worldwide and read in more than a dozen languages.

Though the world has changed in many ways since then, the way to a customer's heart has not. In fact, the idea of staging experiences to leave a memorable—and thus a lucrative—impression is now more relevant than ever. With a torrent of brands attacking consumers from all sides, how do you make yours stand out?

Welcome to the new experience economy. With this fully updated edition of the book, Pine and Gilmore make an even stronger case that experience is the missing link between a company and its potential customers. It offers rich new examples—including the US Army, Heineken Experience, Autostadt, American Girl Place, and others—to show fresh approaches to scripting and staging compelling experiences, while staying true to the very real economic conditions of the day.

Includes a bonus PDF with graphics

Also in This Series
Formats
OverDrive MP3 Audiobook
Works on MP3 Players, PCs, and Macs. Some mobile devices may require an application to be installed.
OverDrive Listen
Need Help?
If you are having problem transferring a title to your device, please fill out this support form or visit the library so we can help you to use our eBooks and eAudio Books.
More Like This
Other Editions and Formats
More Copies In LINK+
Loading LINK+ Copies...
More Details
Format:
OverDrive MP3 Audiobook, OverDrive Listen
Edition:
Unabridged, Updated
Street Date:
12/15/2012
Language:
English
ISBN:
9781481594752
Reviews from GoodReads
Loading GoodReads Reviews.
Citations
APA Citation (style guide)

B. Joseph Pine. (2012). The Experience Economy. Unabridged, Updated Blackstone Publishing.

Chicago / Turabian - Author Date Citation (style guide)

B. Joseph Pine. 2012. The Experience Economy. Blackstone Publishing.

Chicago / Turabian - Humanities Citation (style guide)

B. Joseph Pine, The Experience Economy. Blackstone Publishing, 2012.

MLA Citation (style guide)

B. Joseph Pine. The Experience Economy. Unabridged, Updated Blackstone Publishing, 2012.

Note! Citation formats are based on standards as of July 2022. Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy.
Copy Details
LibraryOwnedAvailable
Shared Digital Collection11
Staff View
Grouped Work ID:
5a76f64a-5a46-3c4f-5c7b-034dc9f441b5
Go To Grouped Work
Needs Update?:
No
Date Added:
Jun 12, 2018 16:48:56
Date Updated:
Dec 03, 2019 16:09:32
Last Metadata Check:
Mar 24, 2024 08:12:37
Last Metadata Change:
Jun 04, 2023 11:20:52
Last Availability Check:
Mar 24, 2024 08:12:40
Last Availability Change:
Nov 08, 2023 11:07:08
Last Grouped Work Modification Time:
Mar 28, 2024 02:11:39

OverDrive Product Record

sortTitle
Experience Economy
crossRefId
1172242
images
    • cover:
        • href: https://img1.od-cdn.com/ImageType-100/0887-1/{CF1AD22B-0988-4E9C-AFA5-832DA955BCB1}Img100.jpg
        • type: image/jpeg
    • thumbnail:
        • href: https://img1.od-cdn.com/ImageType-200/0887-1/{CF1AD22B-0988-4E9C-AFA5-832DA955BCB1}Img200.jpg
        • type: image/jpeg
    • cover150Wide:
        • href: https://img1.od-cdn.com/ImageType-150/0887-1/CF1/AD2/2B/{CF1AD22B-0988-4E9C-AFA5-832DA955BCB1}Img150.jpg
        • type: image/jpeg
    • cover300Wide:
        • href: https://img1.od-cdn.com/ImageType-400/0887-1/CF1/AD2/2B/{CF1AD22B-0988-4E9C-AFA5-832DA955BCB1}Img400.jpg
        • type: image/jpeg
formats
      • identifiers:
            • type: PublisherCatalogNumber
            • value: 9781982401344
            • type: ISBN
            • value: 9781481594752
      • name: OverDrive MP3 Audiobook
      • id: audiobook-mp3
      • identifiers:
            • type: PublisherCatalogNumber
            • value: 9781982401344
            • type: ISBN
            • value: 9781481594752
      • name: OverDrive Listen
      • id: audiobook-overdrive
mediaType
Audiobook
primaryCreator
    • role: Author
    • name: B. Joseph Pine
id
cf1ad22b-0988-4e9c-afa5-832da955bcb1
title
The Experience Economy
starRating
3.8
dateAdded
2016-09-29T17:04:00-04:00
contentDetails
      • href: https://link.overdrive.com/?websiteID=141&titleID=1172242
      • type: text/html
      • account:
          • name: Sacramento Public Library (CA)
          • id: 1151

OverDrive MetaData

isPublicDomain
False
formats
      • duration: 12:12:41
      • fileName: ExperienceEconomy
      • partCount: 13
      • fileSize: 351818274
      • identifiers:
            • audience: retailer
            • type: PublisherCatalogNumber
            • value: 9781982401344
            • audience: library
            • type: ISBN
            • value: 9781481594752
      • rights:
            • type: PlayOnPC
            • value: 1
            • type: PlayOnPCCount
            • value: -1
            • type: BurnToCD
            • value: 1
            • type: BurnToCDCount
            • value: -1
            • type: PlayOnPM
            • value: 1
            • type: TransferToSDMI
            • value: 1
            • type: TransferToNonSDMI
            • value: 1
            • type: TransferCount
            • value: -1
            • type: CollaborativePlay
            • value: 0
            • type: PublicPerformance
            • value: 0
            • type: TranscodeToAAC
            • value: 1
      • name: OverDrive MP3 Audiobook
      • isReadAlong: False
      • id: audiobook-mp3
      • onSaleDate: 11/30/2012
      • samples:
            • source: Part 1
            • formatType: audiobook-mp3
            • url: https://excerpts.cdn.overdrive.com/FormatType-425/0887-1/1172242-TheExperienceEconomy.mp3
            • source: Part 1
            • formatType: audiobook-overdrive
            • url: https://samples.overdrive.com/?crid=CF1AD22B-0988-4E9C-AFA5-832DA955BCB1&.epub-sample.overdrive.com
      • duration: 12:12:48
      • fileName: ExperienceEconomy
      • partCount: 0
      • fileSize: 351750053
      • identifiers:
            • audience: retailer
            • type: PublisherCatalogNumber
            • value: 9781982401344
            • audience: library
            • type: ISBN
            • value: 9781481594752
      • name: OverDrive Listen
      • isReadAlong: False
      • id: audiobook-overdrive
      • onSaleDate: 11/30/2012
      • samples:
            • source: Part 1
            • formatType: audiobook-mp3
            • url: https://excerpts.cdn.overdrive.com/FormatType-425/0887-1/1172242-TheExperienceEconomy.mp3
            • source: Part 1
            • formatType: audiobook-overdrive
            • url: https://samples.overdrive.com/?crid=CF1AD22B-0988-4E9C-AFA5-832DA955BCB1&.epub-sample.overdrive.com
keywords
      • value: sales
      • value: brand recognition
      • value: branding
      • value: Marketing
      • value: brands
      • value: consumer
      • value: brand loyalty
      • value: how to sell
      • value: customer base
creators
      • role: Author
      • fileAs: Pine, B. Joseph
      • bioText:

        B. Joseph Pine II and James H. Gilmore are cofounders of Strategic Horizons, LLP, an Ohio-based thinking studio dedicated to helping enterprises conceive and design new ways of adding value to their economic offerings, and coauthors of Authenticity. Pine, who also wrote Mass Customization, is a senior fellow with the Design Futures Council and the European Centre for the Experience Economy, which he cofounded. Gilmore is a Batten Fellow and visiting lecturer at the University of Virginia Darden School of Business.

      • name: B. Joseph Pine
      • role: Author
      • fileAs: Gilmore, James H.
      • bioText:

        B. Joseph Pine II and James H. Gilmore are cofounders of Strategic Horizons LLP, an Ohio-based thinking studio dedicated to helping enterprises conceive and design new ways of adding value to their economic offerings. They are coauthors of Authenticity. Pine, who also wrote Mass Customization, is a senior fellow with the Design Futures Council and the European Centre for the Experience Economy, which he cofounded. Gilmore is a Batten Fellow and Visiting Lecturer at the University of Virginia Darden School of Business.

      • name: James H. Gilmore
      • role: Narrator
      • fileAs: Sklar, Alan
      • name: Alan Sklar
imprint
Blackstone Audio, Inc., and Buck 50 Productions, LLC
publishDate
2012-12-15T00:00:00-05:00
edition
Unabridged, Updated
isOwnedByCollections
True
title
The Experience Economy
fullDescription

In 1999 Joseph Pine and James Gilmore offered readers the idea of the experience economy as a new way to connect with customers and secure their loyalty. As a result, their book The Experience Economy is now a classic, embraced by readers and companies worldwide and read in more than a dozen languages.

Though the world has changed in many ways since then, the way to a customer's heart has not. In fact, the idea of staging experiences to leave a memorable—and thus a lucrative—impression is now more relevant than ever. With a torrent of brands attacking consumers from all sides, how do you make yours stand out?

Welcome to the new experience economy. With this fully updated edition of the book, Pine and Gilmore make an even stronger case that experience is the missing link between a company and its potential customers. It offers rich new examples—including the US Army, Heineken Experience, Autostadt, American Girl Place, and others—to show fresh approaches to scripting and staging compelling experiences, while staying true to the very real economic conditions of the day.

Includes a bonus PDF with graphics

reviews
      • premium: False
      • source: AdAge
      • content: "[An] updated and wonderfully relevant book."
popularity
67
links
    • self:
        • href: https://api.overdrive.com/v1/collections/v1L1BWwAAAA2I/products/cf1ad22b-0988-4e9c-afa5-832da955bcb1/metadata
        • type: application/vnd.overdrive.api+json
id
cf1ad22b-0988-4e9c-afa5-832da955bcb1
starRating
3.3
images
    • cover:
        • href: https://img1.od-cdn.com/ImageType-100/0887-1/{CF1AD22B-0988-4E9C-AFA5-832DA955BCB1}Img100.jpg
        • type: image/jpeg
    • thumbnail:
        • href: https://img1.od-cdn.com/ImageType-200/0887-1/{CF1AD22B-0988-4E9C-AFA5-832DA955BCB1}Img200.jpg
        • type: image/jpeg
    • cover150Wide:
        • href: https://img1.od-cdn.com/ImageType-150/0887-1/CF1/AD2/2B/{CF1AD22B-0988-4E9C-AFA5-832DA955BCB1}Img150.jpg
        • type: image/jpeg
    • cover300Wide:
        • href: https://img1.od-cdn.com/ImageType-400/0887-1/CF1/AD2/2B/{CF1AD22B-0988-4E9C-AFA5-832DA955BCB1}Img400.jpg
        • type: image/jpeg
isPublicPerformanceAllowed
False
languages
      • code: en
      • name: English
subjects
      • value: Business
      • value: Nonfiction
publishDateText
12/15/2012
otherFormatIdentifiers
      • type: ISBN
      • value: 9781470880361
mediaType
Audiobook
shortDescription

In 1999 Joseph Pine and James Gilmore offered readers the idea of the experience economy as a new way to connect with customers and secure their loyalty. As a result, their book The Experience Economy is now a classic, embraced by readers and companies worldwide and read in more than a dozen languages.

Though the world has changed in many ways since then, the way to a customer's heart has not. In fact, the idea of staging experiences to leave a memorable—and thus a lucrative—impression is now more relevant than ever. With a torrent of brands attacking consumers from all sides, how do you make yours stand out?

Welcome to the new experience economy. With this fully updated edition of the book, Pine and Gilmore make an even stronger case that experience is the missing link between a company and its potential customers. It offers rich new examples—including the US Army, Heineken Experience, Autostadt, American Girl Place, and others—to show fresh...

sortTitle
Experience Economy
crossRefId
1172242
publisher
Blackstone Publishing
bisacCodes
      • code: BUS000000
      • description: Business & Economics / General
      • code: BUS041000
      • description: Business & Economics / Management
      • code: BUS043000
      • description: Business & Economics / Marketing / General