Working with Difficult People: Handling the Ten Types of Problem People Without Losing Your Mind
(Adobe EPUB eBook, Kindle Book, OverDrive Read)
Published:
Penguin Publishing Group 2016
Status:
Available from OverDrive
Description
A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace.
Your work day is filled with them—people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation.
Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.
Your work day is filled with them—people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation.
Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.
Formats
Adobe EPUB eBook
Works on all eReaders (except Kindles), desktop computers and mobile devices with reading apps installed.
Kindle Book
Works on Kindles and devices with a Kindle app installed.
OverDrive Read
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More Details
Format:
Adobe EPUB eBook, Kindle Book, OverDrive Read
Edition:
Revised
Street Date:
12/06/2016
Language:
English
ISBN:
9781101993118
ASIN:
B01CZCW53U
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Citations
APA Citation (style guide)
Amy Cooper Hakim. (2016). Working with Difficult People: Handling the Ten Types of Problem People Without Losing Your Mind. Revised Penguin Publishing Group.
Chicago / Turabian - Author Date Citation (style guide)Amy Cooper Hakim. 2016. Working With Difficult People: Handling the Ten Types of Problem People Without Losing Your Mind. Penguin Publishing Group.
Chicago / Turabian - Humanities Citation (style guide)Amy Cooper Hakim, Working With Difficult People: Handling the Ten Types of Problem People Without Losing Your Mind. Penguin Publishing Group, 2016.
MLA Citation (style guide)Amy Cooper Hakim. Working With Difficult People: Handling the Ten Types of Problem People Without Losing Your Mind. Revised Penguin Publishing Group, 2016.
Note! Citation formats are based on standards as of July 2022. Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy.
Copy Details
| Library | Owned | Available |
|---|---|---|
| Shared Digital Collection | 1 | 1 |
Staff View
Grouped Work ID:
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Needs Update?:
No
Date Added:
Jun 12, 2018 15:27:10
Date Updated:
Dec 07, 2021 18:49:52
Last Metadata Check:
Mar 12, 2023 07:05:43
Last Metadata Change:
Mar 05, 2023 07:14:41
Last Availability Check:
Mar 12, 2023 07:05:46
Last Availability Change:
Jan 29, 2023 19:51:01
Last Grouped Work Modification Time:
Mar 22, 2023 02:08:38
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Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts. - popularity
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Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts. - sortTitle
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