Working with Difficult People: Handling the Ten Types of Problem People Without Losing Your Mind
(Adobe EPUB eBook, Kindle Book, OverDrive Read)
Description
A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace.Your work day is filled with them—people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.From the Trade Paperback edition.
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More Details
Format:
Adobe EPUB eBook, Kindle Book, OverDrive Read
Edition:
Revised
Street Date:
12/06/2016
Language:
English
ISBN:
9781101993118
ASIN:
B01CZCW53U
Subjects
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Citations
APA Citation (style guide)
Amy Cooper Hakim. (2016). Working with Difficult People: Handling the Ten Types of Problem People Without Losing Your Mind. Revised Penguin Publishing Group.
Chicago / Turabian - Author Date Citation (style guide)Amy Cooper Hakim. 2016. Working With Difficult People: Handling the Ten Types of Problem People Without Losing Your Mind. Penguin Publishing Group.
Chicago / Turabian - Humanities Citation (style guide)Amy Cooper Hakim, Working With Difficult People: Handling the Ten Types of Problem People Without Losing Your Mind. Penguin Publishing Group, 2016.
MLA Citation (style guide)Amy Cooper Hakim. Working With Difficult People: Handling the Ten Types of Problem People Without Losing Your Mind. Revised Penguin Publishing Group, 2016. Web.
Note! Citation formats are based on standards as of July 2010. Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy.
Copy Details
Library | Owned | Available |
---|---|---|
Shared Digital Collection | 1 | 1 |
There is 1 hold on this title.
Staff View
Grouped Work ID:
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Needs Update?:
No
Date Added:
Jun 12, 2018 15:27:10
Date Updated:
Dec 08, 2020 05:50:51
Last Metadata Check:
Jan 26, 2021 16:05:57
Last Metadata Change:
Jan 16, 2021 05:06:05
Last Availability Check:
Jan 26, 2021 16:05:58
Last Availability Change:
Jan 26, 2021 16:05:58
Last Grouped Work Modification Time:
Jan 26, 2021 02:27:14
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Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.
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Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.
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