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Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees
(Adobe EPUB eBook, Kindle Book, OverDrive Read)

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Author:
Lipp, Doug
Published:
McGraw Hill LLC 2013
Status:
Available from OverDrive
Description

Leadership lessons from the iconic brand you can use to drive Disney-style success

In helping Walt Disney create "The Happiest Place on Earth," Van France and his team started a business revolution in 1955 that eventually became the Disney University—the employee training and development program that powers one of the most famous brands on earth.

Disney U examines how Van France's timeless company values and leadership expertise have turned into a training and development dynasty: the Disney U. The book reveals the heart of the Disney Culture and describes the company's values and operational philosophies that support the world-famous Disney brand.

Doug Lipp is an internationally acclaimed expert on customer service, leadership, change management and global competitiveness, specializing in the lessons he learned at the Disney U.

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Subjects
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Business
Nonfiction
More Details
Format:
Adobe EPUB eBook, Kindle Book, OverDrive Read
Edition:
1
Street Date:
03/29/2013
Language:
English
ISBN:
9780071808088
ASIN:
B00BDE68E4
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Citations
APA Citation (style guide)

Doug Lipp. (2013). Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees. 1 McGraw Hill LLC.

Chicago / Turabian - Author Date Citation (style guide)

Doug Lipp. 2013. Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees. McGraw Hill LLC.

Chicago / Turabian - Humanities Citation (style guide)

Doug Lipp, Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees. McGraw Hill LLC, 2013.

MLA Citation (style guide)

Doug Lipp. Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees. 1 McGraw Hill LLC, 2013.

Note! Citation formats are based on standards as of July 2022. Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy.
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Date Added:
Jun 12, 2018 17:10:40
Date Updated:
Dec 06, 2020 02:44:25
Last Metadata Check:
Apr 14, 2024 08:42:32
Last Metadata Change:
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OverDrive Product Record

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        DOUG LIPP helped create the first international version of the Disney University, in Japan at Tokyo Disneyland, and then led the training team of the Disney University at the corporate headquarters of The Walt Disney Company, The Walt Disney Studios. He mentored undera number of Disney University visionaries, including the Disney University founder, Van France. Lipp consults with numerous Fortune 100 corporations and travels the world speaking about the lessons he learned at the DisneyUniversity.

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fullDescription

Leadership lessons from the iconic brand you can use to drive Disney-style success

In helping Walt Disney create "The Happiest Place on Earth," Van France and his team started a business revolution in 1955 that eventually became the Disney University—the employee training and development program that powers one of the most famous brands on earth.

Disney U examines how Van France's timeless company values and leadership expertise have turned into a training and development dynasty: the Disney U. The book reveals the heart of the Disney Culture and describes the company's values and operational philosophies that support the world-famous Disney brand.

Doug Lipp is an internationally acclaimed expert on customer service, leadership, change management and global competitiveness, specializing in the lessons he learned at the Disney U.

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shortDescription

Leadership lessons from the iconic brand you can use to drive Disney-style success

In helping Walt Disney create "The Happiest Place on Earth," Van France and his team started a business revolution in 1955 that eventually became the Disney University—the employee training and development program that powers one of the most famous brands on earth.

Disney U examines how Van France's timeless company values and leadership expertise have turned into a training and development dynasty: the Disney U. The book reveals the heart of the Disney Culture and describes the company's values and operational philosophies that support the world-famous Disney brand.

Doug Lipp is an internationally acclaimed expert on customer service, leadership, change management and global competitiveness, specializing in the lessons he learned at the Disney U.

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