Business

"Future-proof your career and maximize your competitive advantage by becoming an Ultralearner --the skill necessary to stay relevant, reinvent yourself, and adapt to whatever the workplace throws your way"-- Provided by publisher.

What is the secret to sales success? If you're like most business leaders, you'd say it's fundamentally about relationships-and you'd be wrong. The best salespeople don't just build relationships with customers. They challenge them. The need to understand what top-performing reps are doing that their average performing colleagues are not drove Matthew Dixon, Brent Adamson, and their colleagues at Corporate Executive Board to investigate the skills,...

In this pioneering guide, two business authorities introduce the new discipline of Service Design and reveal why trying new strategies for pleasing customers isn’t enough to differentiate your business—it needs to be designed for service from the ground up. Woo, Wow, and Win reveals the importance of designing your company around service, and offers clear, practical strategies based on the idea that the design of services is markedly different...

The New York Times bestseller that explains why certain products and ideas become popular.

"Jonah Berger knows more about what makes information 'go viral' than anyone in the world." —Daniel Gilbert, author of the bestseller Stumbling on Happiness
What makes things popular? If you said advertising, think again. People don't listen to advertisements, they listen to their peers. But why do people talk about...

Popular Harvard professor Michael Sandel offers a searching, lyrical exploration of the meaning of justice that considers familiar controversies such as affirmative action, same-sex marriage, physician-assisted suicide, abortion, national service, patriotism and dissent, and the moral limits of markets in fresh and illuminating ways.

An examination of how the rapid spread of new forms of social interaction enabled by technology is changing the way humans form groups and exist within them, with profound long-term economic and social effects--for good and for ill.--From publisher description. Discusses and uses examples of how digital networks transform the ability of humans to gather and cooperate with one another.

"If you saw a toothpick on the floor, what would you do? This seemingly innocuous question was posed to Subir Chowdhury by one of his longtime clients, and ultimately lead him to a profound realization: good enough is not enough. The best processes in the world won't work without developing the kind of mindset -- a caring mindset -- that is needed to achievereal and sustainable change in both organizations and individuals. In his compelling new book,...

The owner of a delightful Southern café tastes the sharp sting of suspicion in this delectable comfort food mystery . . .
 
It’s fall in Winter Garden, Virginia, and business at Amy Flowers’ Down South Café has never been better. So when struggling beekeeper Stuart Landon asks Amy to sell some of his honey, she’s happy to help. The jars of honey are a sweet success, but their partnership is...