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Listen up or Lose Out
(eBook)

Book Cover
Average Rating
Contributors:
Published:
[United States] : AMACOM, 2018.
Content Description:
1 online resource (272 pages)
Status:
Description

Most people retain only a fraction of what they hear, resulting in miscommunications and lost opportunities. But learning how to actively listen and absorb what a person is saying, thinking, and feeling can set the stage for dramatically improved relationships and increased personal success. In Listen Up or Lose Out, communications expert Robert Bolton highlights the underestimated and not well utilized tool of active listening and explains how it can be used to gather perspectives, bridge differences, and resolve problems. By breaking down listening into a set of learnable skills such as avoiding the urge to criticize, question, or advise; focusing on the speaker's point of view; asking the right questions, in the right order; and learning how to read people's feelings and reflect them back, Bolton explains how one can become a skilled listener who experiences fewer conflicts, makes better decisions, and discovers opportunities that others might miss. Whether personally or in business, could you benefit from better communication? Give listening a try!

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Format:
eBook
Language:
English
ISBN:
9780814432020, 0814432026

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Restrictions on Access
Instant title available through hoopla.
Description
Most people retain only a fraction of what they hear, resulting in miscommunications and lost opportunities. But learning how to actively listen and absorb what a person is saying, thinking, and feeling can set the stage for dramatically improved relationships and increased personal success. In Listen Up or Lose Out, communications expert Robert Bolton highlights the underestimated and not well utilized tool of active listening and explains how it can be used to gather perspectives, bridge differences, and resolve problems. By breaking down listening into a set of learnable skills such as avoiding the urge to criticize, question, or advise; focusing on the speaker's point of view; asking the right questions, in the right order; and learning how to read people's feelings and reflect them back, Bolton explains how one can become a skilled listener who experiences fewer conflicts, makes better decisions, and discovers opportunities that others might miss. Whether personally or in business, could you benefit from better communication? Give listening a try!
System Details
Mode of access: World Wide Web.
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Citations
APA Citation (style guide)

Bolton, R. (2018). Listen up or Lose Out. [United States], AMACOM.

Chicago / Turabian - Author Date Citation (style guide)

Bolton, Robert. 2018. Listen Up or Lose Out. [United States], AMACOM.

Chicago / Turabian - Humanities Citation (style guide)

Bolton, Robert, Listen Up or Lose Out. [United States], AMACOM, 2018.

MLA Citation (style guide)

Bolton, Robert. Listen Up or Lose Out. [United States], AMACOM, 2018.

Note! Citation formats are based on standards as of July 2022. Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy.
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Grouped Work ID:
54ffd633-aacf-1d1f-717d-cc4a63c36858
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Hoopla Extract Information

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dateLastUpdatedFeb 13, 2023 12:07:58 AM

Record Information

Last File Modification TimeNov 23, 2023 03:48:46 AM
Last Grouped Work Modification TimeNov 23, 2023 02:33:59 AM

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