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Working with difficult people: handling the ten types of problem people without losing your mind
(eAudiobook)

Book Cover
Average Rating
Published:
[United States] : Gildan Media, 2017.
Content Description:
1 online resource (1 audio file (480 min.)) : digital.
Status:
Description

A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace. Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.

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More Details
Format:
eAudiobook
Edition:
Unabridged.
Language:
English
ISBN:
9781469036342 (sound recording : hoopla Audio Book), 1469036347 (sound recording : hoopla Audio Book)

Notes

Restrictions on Access
Digital content provided by hoopla.
Participants/Performers
Read by Karen Saltus.
Description
A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace. Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.
System Details
Mode of access: World Wide Web.
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Citations
APA Citation (style guide)

Hakim, A. C., Solomon, M., & Saltus, K. (2017). Working with difficult people: handling the ten types of problem people without losing your mind. Unabridged. [United States]: Gildan Media.

Chicago / Turabian - Author Date Citation (style guide)

Hakim, Amy Cooper, Muriel, Solomon and Karen, Saltus. 2017. Working With Difficult People: Handling the Ten Types of Problem People Without Losing Your Mind. [United States]: Gildan Media.

Chicago / Turabian - Humanities Citation (style guide)

Hakim, Amy Cooper, Muriel, Solomon and Karen, Saltus, Working With Difficult People: Handling the Ten Types of Problem People Without Losing Your Mind. [United States]: Gildan Media, 2017.

MLA Citation (style guide)

Hakim, Amy Cooper,, Muriel Solomon, and Karen Saltus. Working With Difficult People: Handling the Ten Types of Problem People Without Losing Your Mind. Unabridged. [United States]: Gildan Media, 2017.

Note! Citation formats are based on standards as of July 2010. Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy.
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Grouped Work ID:
98795fd0-9400-6ecf-4c58-09eaee5b5cc2
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Hoopla Extract Information

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titleWorking with Difficult People
kindAUDIOBOOK
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rating
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dateLastUpdated

Record Information

Last File Modification TimeOct 30, 2020 03:08:13 AM
Last Grouped Work Modification TimeJan 20, 2021 02:27:30 AM

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