Working with difficult people: handling the ten types of problem people without losing your mind
(eAudiobook)
A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace. Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.
Notes
Hakim, A. C., Solomon, M., & Saltus, K. (2017). Working with difficult people: handling the ten types of problem people without losing your mind. Unabridged. [United States], Ascent Audio.
Chicago / Turabian - Author Date Citation (style guide)Hakim, Amy Cooper, Muriel, Solomon and Karen, Saltus. 2017. Working With Difficult People: Handling the Ten Types of Problem People Without Losing Your Mind. [United States], Ascent Audio.
Chicago / Turabian - Humanities Citation (style guide)Hakim, Amy Cooper, Muriel, Solomon and Karen, Saltus, Working With Difficult People: Handling the Ten Types of Problem People Without Losing Your Mind. [United States], Ascent Audio, 2017.
MLA Citation (style guide)Hakim, Amy Cooper,, et al. Working With Difficult People: Handling the Ten Types of Problem People Without Losing Your Mind. Unabridged. [United States], Ascent Audio, 2017.
Hoopla Extract Information
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| title | Working with Difficult People |
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| active | 1 |
| pa | 0 |
| profanity | 0 |
| children | 0 |
| demo | 0 |
| rating | |
| abridged | 0 |
| dateLastUpdated | Jan 15, 2023 12:10:47 AM |
Record Information
| Last File Modification Time | Dec 31, 2022 03:16:11 AM |
|---|---|
| Last Grouped Work Modification Time | Mar 28, 2023 02:08:35 AM |
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| 511 | 0 | |a Read by Karen Saltus. | |
| 520 | |a A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace. Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts. | ||
| 538 | |a Mode of access: World Wide Web. | ||
| 650 | 0 | |a Conflict management. | |
| 650 | 0 | |a Interpersonal relations. | |
| 650 | 0 | |a Interpersonal conflict. | |
| 700 | 1 | |a Solomon, Muriel,|e author. | |
| 700 | 1 | |a Saltus, Karen,|e narrator. | |
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