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Working with difficult people: Handling the Ten Types of Problem People Without Losing Your Mind

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A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace.Your work day is filled with them—people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.From the Trade Paperback edition.
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ISBN:
9780143111870
9781501972621
9781469036342
9781101993118
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Grouping Information

Grouped Work ID98795fd0-9400-6ecf-4c58-09eaee5b5cc2
Grouping Titleworking with difficult people handling the ten types of problem people without losing your mind
Grouping Authoramy cooper hakim
Grouping Categorybook
Grouping LanguageEnglish (eng)
Last Grouping Update2020-12-01 23:11:28PM
Last Indexed2020-12-01 23:12:00PM
Novelist Primary ISBNnone

Solr Details

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auth_author2Saltus, Karen,
Saltus, Karen.
Solomon, Muriel,
authorAmy Cooper Hakim
author2-roleSaltus, Karen,narrator.
Saltus, Karen.
Solomon, Muriel,author.
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display_descriptionA revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace.
Your work day is filled with them—people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation.

Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.
From the Trade Paperback edition.
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subject_facetAudiobooks
Business
Conflict management
Interpersonal conflict
Interpersonal relations
title_displayWorking with difficult people : handling the ten types of problem people without losing your mind
title_fullWorking with Difficult People Handling the Ten Types of Problem People Without Losing Your Mind
Working with difficult people : handling the ten types of problem people without losing your mind / Amy Cooper Hakim and Muriel Solomon
Working with difficult people : handling the ten types of problem people without losing your mind [electronic resource] / Amy Cooper Hakim and Muriel Solomon
Working with difficult people. Handling the Ten Types of Problem People Without Losing Your Mind [electronic resource] / Amy Cooper Hakim and Muriel Solomon
title_shortWorking with difficult people
title_subHandling the Ten Types of Problem People Without Losing Your Mind
topic_facetBusiness
Conflict management
Interpersonal conflict
Interpersonal relations
Nonfiction