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Working with difficult people: handling the ten types of problem people without losing your mind

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Language:
English
Description
A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace.
Your work day is filled with them—people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation.
 
Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.
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ISBN:
9780143111870
9781469036342
9781101993118
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Grouping Information

Grouped Work ID98795fd0-9400-6ecf-4c58-09eaee5b5cc2
Grouping Titleworking with difficult people handling the ten types of problem people without losing your mind
Grouping Authoramy cooper hakim
Grouping Categorybook
Grouping LanguageEnglish (eng)
Last Grouping Update2022-11-30 02:08:36AM
Last Indexed2022-11-30 02:58:27AM

Solr Fields

accelerated_reader_point_value
0
accelerated_reader_reading_level
0
auth_author2
Saltus, Karen
Solomon, Muriel
author
Hakim, Amy Cooper
author2-role
Saltus, Karen,narrator
Solomon, Muriel,author
hoopla digital
author_display
Hakim, Amy Cooper
available_at_catalog
Carmichael
Central
detailed_location_catalog
Carmichael
Central
display_description
A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace.
Your work day is filled with them—people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation.
 
Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.
format_catalog
Book
eAudiobook
eBook
format_category_catalog
Audio Books
Books
eBook
id
98795fd0-9400-6ecf-4c58-09eaee5b5cc2
isbn
9780143111870
9781101993118
9781469036342
itype_catalog
Adult Book Non-Fiction
last_indexed
2022-11-30T10:58:27.637Z
lexile_score
-1
literary_form
Non Fiction
literary_form_full
Non Fiction
local_callnumber_catalog
650.13 S689 2016
owning_library_catalog
Sacramento Public Library
owning_location_catalog
Carmichael
Central
primary_isbn
9780143111870
publishDate
2016
2017
publisher
Ascent Audio
Penguin Publishing Group
TarcherPerigee
recordtype
grouped_work
subject_facet
Conflict management
Interpersonal conflict
Interpersonal relations
title_display
Working with difficult people : handling the ten types of problem people without losing your mind
title_full
Working with Difficult People Handling the Ten Types of Problem People Without Losing Your Mind
Working with difficult people : handling the ten types of problem people without losing your mind / Amy Cooper Hakim and Muriel Solomon
Working with difficult people : handling the ten types of problem people without losing your mind [electronic resource] / Amy Cooper Hakim and Muriel Solomon
title_short
Working with difficult people
title_sub
handling the ten types of problem people without losing your mind
topic_facet
Business
Conflict management
Interpersonal conflict
Interpersonal relations
Nonfiction

Solr Details Tables

item_details

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hoopla:MWT12161595Online Hoopla CollectionOnline HooplaeAudiobookAudio Books1falsetrueHooplahttps://www.hoopladigital.com/title/12161595?utm_source=MARCAvailable Online
overdrive:a415eafb-61f4-4a41-afdc-a727ba0e2a1e-2Online OverDrive CollectionOnline OverDriveeBookeBook1falsetrueOverDriveChecked Out
ils:.b24437694.i75135966Central650.13 S689 20161falsefalseOn Shelfcenag
ils:.b24437694.i75135954Carmichael650.13 S689 20161falsefalseOn Shelfcarag

record_details

Bib IdFormatFormat CategoryEditionLanguagePublisherPublication DatePhysical DescriptionAbridged
hoopla:MWT12161595eAudiobookAudio BooksUnabridgedEnglishAscent Audio20171 online resource (1 audio file (480 min.)) : digital.
overdrive:a415eafb-61f4-4a41-afdc-a727ba0e2a1eeBookeBookEnglishPenguin Publishing Group2016
ils:.b24437694BookBooksSecond revised editionEnglishTarcherPerigee[2016]xvi, 336 pages ; 21 cm

scoping_details_catalog

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hoopla:MWT12161595Available OnlineAvailable Onlinefalsetruefalsefalsefalsefalse
overdrive:a415eafb-61f4-4a41-afdc-a727ba0e2a1e-2Checked OutChecked Outfalsefalsetruefalsefalsefalse
ils:.b24437694.i75135966On ShelfOn Shelffalsetruetruetruefalsetrue0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 3911
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