We look forward to seeing you on your next visit to the library. Find a location near you.

Working with difficult people: handling the ten types of problem people without losing your mind

Book Cover
Average Rating
Publisher:
Varies, see individual formats and editions
Pub. Date:
Varies, see individual formats and editions
Language:
English
Description
A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace. Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.
Also in This Series
More Like This
More Copies In LINK+
Loading LINK+ Copies...
Reviews from GoodReads
Loading GoodReads Reviews.
Staff View

Grouping Information

Grouped Work ID98795fd0-9400-6ecf-4c58-09eaee5b5cc2
Grouping Titleworking with difficult people handling the ten types of problem people without losing your mind
Grouping Authoramy cooper hakim
Grouping Categorybook
Grouping LanguageEnglish (eng)
Last Grouping Update2021-11-27 05:52:04AM
Last Indexed2021-12-04 04:20:25AM
Novelist Primary ISBNnone

Solr Details

accelerated_reader_point_value0
accelerated_reader_reading_level0
auth_author2Saltus, Karen,
Solomon, Muriel,
authorHakim, Amy Cooper,
author2-roleSaltus, Karen,narrator.
Solomon, Muriel,author.
hoopla digital.
author_displayHakim, Amy Cooper
available_at_catalogCentral
detailed_location_catalogCentral
Rancho Cordova
display_descriptionA revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace. Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.
format_catalogBook
eAudiobook
format_category_catalogAudio Books
Books
eBook
id98795fd0-9400-6ecf-4c58-09eaee5b5cc2
isbn9780143111870
9781469036342
item_details
Bib IdItem IdShelf LocCall NumFormatFormat CategoryNum CopiesIs Order ItemIs eContenteContent SourceeContent FileeContent URLsubformatDetailed StatusLast CheckinLocationSub-location
hoopla:MWT12161595Online Hoopla CollectionOnline HooplaeAudiobookAudio Books1falsetrueHooplahttps://www.hoopladigital.com/title/12161595?utm_source=MARCAvailable Online
ils:.b24437694.i75135966Central650.13 S689 20161falsefalseOn Shelfcenag
ils:.b24437694.i75135954Rancho Cordova650.13 S689 20161falsefalseDue Nov 17, 2021ranag
itype_catalogAdult Book Non-Fiction
last_indexed2021-12-04T12:20:25.603Z
lexile_score-1
literary_formNon Fiction
literary_form_fullNon Fiction
local_callnumber_catalog650.13 S689 2016
owning_library_catalogSacramento Public Library
owning_location_catalogCentral
Rancho Cordova
primary_isbn9780143111870
publishDate2016
2017
publisherGildan Media,
TarcherPerigee,
record_details
Bib IdFormatFormat CategoryEditionLanguagePublisherPublication DatePhysical DescriptionAbridged
hoopla:MWT12161595eAudiobookAudio BooksUnabridged.EnglishGildan Media, 2017.1 online resource (1 audio file (480 min.)) : digital.
ils:.b24437694BookBooksSecond revised edition.EnglishTarcherPerigee, [2016]xvi, 336 pages ; 21 cm
recordtypegrouped_work
scoping_details_catalog
Bib IdItem IdGrouped StatusStatusLocally OwnedAvailableHoldableBookableIn Library Use OnlyLibrary OwnedHoldable PTypesBookable PTypesLocal Url
hoopla:MWT12161595Available OnlineAvailable Onlinefalsetruefalsefalsefalsefalse
ils:.b24437694.i75135966On ShelfOn Shelffalsetruetruetruefalsetrue0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 3911
ils:.b24437694.i75135954Checked OutChecked Outfalsefalsetruetruefalsetrue0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 3911
subject_facetConflict management
Interpersonal conflict
Interpersonal relations
title_displayWorking with difficult people : handling the ten types of problem people without losing your mind
title_fullWorking with difficult people : handling the ten types of problem people without losing your mind / Amy Cooper Hakim and Muriel Solomon
Working with difficult people : handling the ten types of problem people without losing your mind [electronic resource] / Amy Cooper Hakim and Muriel Solomon
title_shortWorking with difficult people
title_subhandling the ten types of problem people without losing your mind
topic_facetConflict management
Interpersonal conflict
Interpersonal relations