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Retail's seismic shift: how to shift faster, respond better, and win customer loyalty

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Publisher:
Varies, see individual formats and editions
Pub. Date:
2017
Language:
English
Description
"For one hundred years, retail was designed for the car?buildings and malls to travel to. Now it is designed for the mobile smart device?for consumers to travel with. In a world with an overabundance of material goods, consumer values and the drivers of retail success are being radically redefined. The smartphone has created a world of limitless expectation and logistical possibility: What will the retail experience look like in ten, twenty, or even fifty years?and how should all companies be preparing? Industry experts Michael Dart and Robin Lewis identify the major trends in our economy that will shape the future of retail and determine who wins. Imagine aworld where entertainment, experience, or values matter more than the product. We are approaching the time in which distribution begins and ends with the consumer, mass markets give way to fragmented markets, and the necessity of entirely new business models is paramount. Amazon, Uber, and AirBnB are just the beginning; new technologies will continue to grow and uproot existing business models. And now, with the emergence of the technology-empowered young consumer culture, retailers will be forced to transform their offerings"--Amazon.com.
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ISBN:
9781250142856
9781250149725
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Grouping Information

Grouped Work ID62d142a9-85ff-032a-81f7-e0da35a0668f
Grouping Titleretails seismic shift how to shift faster respond better and win customer loyalty
Grouping Authormichael dart
Grouping Categorybook
Grouping LanguageEnglish (eng)
Last Grouping Update2022-09-24 02:08:33AM
Last Indexed2022-09-24 02:44:36AM

Solr Fields

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0
accelerated_reader_reading_level
0
auth_author2
Lewis, Robin, 1940-
author
Dart, Michael
author2-role
Lewis, Robin,1940-author
author_display
Dart, Michael
available_at_catalog
Central
detailed_location_catalog
Central
display_description
"For one hundred years, retail was designed for the car?buildings and malls to travel to. Now it is designed for the mobile smart device?for consumers to travel with. In a world with an overabundance of material goods, consumer values and the drivers of retail success are being radically redefined. The smartphone has created a world of limitless expectation and logistical possibility: What will the retail experience look like in ten, twenty, or even fifty years?and how should all companies be preparing? Industry experts Michael Dart and Robin Lewis identify the major trends in our economy that will shape the future of retail and determine who wins. Imagine aworld where entertainment, experience, or values matter more than the product. We are approaching the time in which distribution begins and ends with the consumer, mass markets give way to fragmented markets, and the necessity of entirely new business models is paramount. Amazon, Uber, and AirBnB are just the beginning; new technologies will continue to grow and uproot existing business models. And now, with the emergence of the technology-empowered young consumer culture, retailers will be forced to transform their offerings"--Amazon.com.
format_catalog
Book
eBook
format_category_catalog
Books
eBook
id
62d142a9-85ff-032a-81f7-e0da35a0668f
isbn
9781250142856
9781250149725
itype_catalog
Adult Book Non-Fiction
last_indexed
2022-09-24T09:44:36.837Z
lexile_score
-1
literary_form
Non Fiction
literary_form_full
Non Fiction
local_callnumber_catalog
658.87 D226 2017
owning_library_catalog
Sacramento Public Library
owning_location_catalog
Central
primary_isbn
9781250142856
publishDate
2017
publisher
St. Martin's Press
St. Martin's Publishing Group
recordtype
grouped_work
subject_facet
Consumer satisfaction
Customer relations
Retail trade
Retail trade -- Management
title_display
Retail's seismic shift : how to shift faster, respond better, and win customer loyalty
title_full
Retail's Seismic Shift How to Shift Faster, Respond Better, and Win Customer Loyalty
Retail's seismic shift : how to shift faster, respond better, and win customer loyalty / Michael Dart with Robin Lewis
title_short
Retail's seismic shift
title_sub
how to shift faster, respond better, and win customer loyalty
topic_facet
Business
Consumer satisfaction
Customer relations
Management
Nonfiction
Retail trade

Solr Details Tables

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ils:.b25125849.i77147844Central658.87 D226 20171falsefalseOn Shelfcenag
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record_details

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ils:.b25125849BookBooksFirst editionEnglishSt. Martin's Press2017x, 310 pages : illustrations ; 22 cm
overdrive:a3006a01-63c6-42cf-8821-4d1c0e2786c0eBookeBookEnglishSt. Martin's Publishing Group2017

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