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Listen up or lose out: how to avoid miscommunication, improve relationships, and get more done faster

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Language:
English
Description
"When it's time to clarify a situation, spur action, or win over hearts and minds, most of us start talking. But there's another form of communication that's far more effective: active listening. Listening gets others to open up, calms tense situations, reduces misperceptions, and improves relationships. But listening well doesn't come naturally for most people. It's a skill to be learned. Based on years of behavioral research, Listen Up or Lose Out helps you practice the tactics and habits of great listeners. Step by step, the book teaches you to focus on the other person's point of view, ask the right questions, restate their key points, read feelings, keep conversations flowing, resist the urge to interject, find solutions together, and more. Imagine how much more influence and goodwill you can spread when you absorb what a person is saying, thinking, and feeling--instead of just thinking about what to say next. Master the learning process and you'll reap the rewards." -- Back cover.
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ISBN:
9780814432013
9780814432020
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Grouping Information

Grouped Work ID0d905f57-c902-6307-cccc-328dd066c0a3
Grouping Titlelisten up or lose out how to avoid miscommunication improve relationships and get more done faster
Grouping Authorrobert bolton
Grouping Categorybook
Grouping LanguageEnglish (eng)
Last Grouping Update2024-04-21 03:25:11AM
Last Indexed2024-04-20 02:22:14AM

Solr Fields

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0
accelerated_reader_reading_level
0
auth_author2
Bolton, Dorothy Grover
author
Bolton, Robert, 1929-
author2-role
Bolton, Dorothy Grover,author
author_display
Bolton, Robert
available_at_catalog
Central
detailed_location_catalog
Central
display_description
"When it's time to clarify a situation, spur action, or win over hearts and minds, most of us start talking. But there's another form of communication that's far more effective: active listening. Listening gets others to open up, calms tense situations, reduces misperceptions, and improves relationships. But listening well doesn't come naturally for most people. It's a skill to be learned. Based on years of behavioral research, Listen Up or Lose Out helps you practice the tactics and habits of great listeners. Step by step, the book teaches you to focus on the other person's point of view, ask the right questions, restate their key points, read feelings, keep conversations flowing, resist the urge to interject, find solutions together, and more. Imagine how much more influence and goodwill you can spread when you absorb what a person is saying, thinking, and feeling--instead of just thinking about what to say next. Master the learning process and you'll reap the rewards." -- Back cover.
format_catalog
Book
eBook
format_category_catalog
Books
eBook
id
0d905f57-c902-6307-cccc-328dd066c0a3
isbn
9780814432013
9780814432020
itype_catalog
Adult Book Non-Fiction
last_indexed
2024-04-20T09:22:14.295Z
lexile_score
-1
literary_form
Non Fiction
literary_form_full
Non Fiction
local_callnumber_catalog
658.45 B694 2018
owning_library_catalog
Sacramento Public Library
owning_location_catalog
Central
primary_isbn
9780814432013
publishDate
2018
publisher
AMACOM Books
AMACOM, American Management Association
recordtype
grouped_work
subject_facet
Business communication
Communication in management
Interpersonal communication
Listening
title_display
Listen up or lose out : how to avoid miscommunication, improve relationships, and get more done faster
title_full
Listen Up or Lose Out How to Avoid Miscommunication, Improve Relationships, and Get More Done Faster
Listen up or lose out : how to avoid miscommunication, improve relationships, and get more done faster / Robert Bolton and Dorothy Grover Bolton
title_short
Listen up or lose out
title_sub
how to avoid miscommunication, improve relationships, and get more done faster
topic_facet
Business
Business communication
Communication in management
Interpersonal communication
Listening
Nonfiction
Self Help

Solr Details Tables

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record_details

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ils:.b26056264BookBooksEnglishAMACOM, American Management Association[2018]xviii, 268 pages : illustrations ; 23 cm
overdrive:b9ec3b58-c943-41c2-b974-399e4f53b81aeBookeBookEnglishAMACOM Books2018

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